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Listening Architecturally As a Process Consultant

  • Wednesday, July 27, 2022
  • 10:00 AM - 11:00 AM
  • Online Workshop (Meeting link provided after registration)

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listening helping learning
Book Launch Workshop Series:

Listening Architecturally As a Process Consultant

How can listening impact how you communicate?

July 27th @ 10am CT

Part 2 in a 4 Workshop Series!


With Mark L. Vincent's new book that released in June, listening helping learning: Core Competencies of Process Consulting, we are excited to offer this exclusive workshop series focused on understanding and tackling the process consulting approach.


Cost: Free

We are excited to share this event exclusively with all LIVE attendees and it will not be recorded.

How will this workshop work?

We'll be reviewing a case study about navigating listening and communicating while a client seeks to become more inclusive. Mark L. Vincent and Deanna Rolffs will facilitate the conversation with Live Q&A.

What is the case study we'll be reviewing?

Arts Are Integral (AAI) is a medium-sized arts education non- profit organization with more than 30 years of service in a large city in the Midwest. The organization is at a critical moment of awareness and commitment regarding their inclusion and anti-racism commitments.

Three years ago, AAI established a diversity, equity, and inclusion task force, beginning a process of relationship and awareness building, learning, and engagement.

AAI is located in a county with nearly 30 percent BIPOC (Black, Indigenous & People of Color) residents while organizational leadership and board members are predominantly White. Approximately 50 percent of staff and almost all of those served by AAI are BIPOC. There is a call for a different future to better reflect the community through more inclusivity.

Marie, the CEO, reached out after attending a racial equity event where a Process Consultant was a speaker. Marie wanted to discover how their organization could move forward with making their inclusive intentions a reality. Together they created a process to collaboratively design an anti-racist framework for AAI. (This case study is composite of three client engagements.)


Meet Your Presenters:

Mark L. Vincent

Founder, Executive Advisor, and Author

Mark L. Vincent is an Executive Advisor and Facilitator for Maestro-level leaders and is the founder of Design Group International and the Society for Process Consulting. Walking alongside organizations and leaders for 30-plus years, he has developed successful initiatives with over 800 domestic and international clients. Mark can often be found having earnest conversations inside the coffee shops of Eastern Wisconsin and Boise, Idaho.



Deanna Rolffs

Senior Design Partner

Deanna Rolffs is a strategist, facilitator, coach, systems thinker, and consultant that has worked with executive leaders and teams for more than twenty years, the last ten focused on the intersection of organizational theory, leadership development, justice, and equity. Her process consulting approach focuses on organizational transformation via thriving teams, brave leadership, equitable systems, and inclusive communities. With a personal and professional dedication to justice and equity, Deanna supports leadership and teams of all sizes, in all sectors. Deanna served as a Senior Consultant with Design Group International since 2018 and became a Senior Design Partner in 2021.

Deanna has facilitated at dozens of conferences nationally and locally. An avid adult learning specialist, she has engaged hundreds of groups on topics including Leading for Equity, Anti-Racism, White Consciousness, Anti White Supremacy, Systemic Oppression, Implicit Bias, Strategic and Operational Planning, and much more. Deanna has facilitated and served on leadership boards and teams to guide strategic direction, service delivery, staff development, and stakeholder engagement. She is dedicated to supporting teams to develop, implement and evaluate cultural, social justice, and racial equity programming and activities to promote and ensure a deeply inclusive environment.


Meet Your Host:

Kim Stezala

CEO of Society for Process Consulting

Kim Stezala, M.S., has devoted more than 25 years to the nonprofit, education, and business sectors in management, volunteer, and founder roles. She is dedicated to educational access, specifically the pipeline to and through college. Combining objective analysis with the power of process consulting, Kim assists scholarship providers, youth agencies, college prep programs, colleges and universities, foundations, and membership associations to improve outcomes and handle complex organizational change. Clients partner with Kim to create programs, develop strengths, measure impact, and share results. This is accomplished through strategic program planning, evaluation and improvement, outcomes monitoring and grant reporting, stakeholder engagement, and student access and success projects. As a result, clients are better equipped to achieve their desired impact and tell their success story.

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