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Helping When a Closed Culture Must Become Open

  • Wednesday, August 17, 2022
  • 10:00 AM - 11:00 AM
  • Online Workshop (Meeting link provided after registration)


Registration is closed

listening helping learning
Book Launch Workshop Series:

Helping When a Closed Culture Must Become Open

How can helping impact how you communicate?

August 17th @ 10am CT

Part 3 in a 4 Workshop Series!

With Mark L. Vincent's new book that released in June, listening helping learning: Core Competencies of Process Consulting, we are excited to offer this exclusive workshop series focused on understanding and tackling the process consulting approach.

Cost: Free

We are excited to share this event exclusively with all LIVE attendees and it will not be recorded.

How will this workshop work?

We'll be reviewing a case study about helping when a closed culture must become open. Mark L. Vincent and special guest Carlos Romero will facilitate the conversation with Live Q&A.

What is the case study we'll be reviewing?

New Day University celebrates its 75th anniversary in the new year. After a long-serving (17 years) president retired, a new president was appointed who had been trained as a lawyer and had not previously served in an academic institution. This is a non-traditional background for a college president, which meant that even before the new person started, they were already being looked upon with suspicion from the university community who did not see the president as “one of their own.”

The new president understood that many challenges lay ahead. Because academic administration was a new endeavor for the president, it came with a realization that there was an industry-specific language he would need to learn. There was also little common experience between him and the university community that would aid communication and further build on common ground and experience. In addition, the words of the board who appointed him were recorded in his mind: We need to change the culture and deal with the dysfunctional teamwork. At the same time, after successfully serving as the CEO of a large hospital for 15 years, he felt he had some experience that would easily transfer to the new setting as he introduced ideas and concepts.

Meet Your Presenters:

Mark L. Vincent

Founder, Executive Advisor, and Author

Mark L. Vincent is an Executive Advisor and Facilitator for Maestro-level leaders and is the founder of Design Group International and the Society for Process Consulting. Walking alongside organizations and leaders for 30-plus years, he has developed successful initiatives with over 800 domestic and international clients. Mark can often be found having earnest conversations inside the coffee shops of Eastern Wisconsin and Boise, Idaho.

with special guest

Carlos Romero

Vice President @ Hamilton Grove Greencroft Community

Previously a school administrator, as well as a minister for the Mennonite Board of Congregational Ministries, Carlos led the organization from its formation in 2001 until July of 2019, and expertly guided its vision of strengthening the Mennonite Church through education. During his time with the Agency he provided guidance for school administrators and staff serving early childhood through college.

An important part of his work is that of intercultural competency and dismantling racism. He was co-founder of Developing Harmony through Diversity, an initiative of the Mennonite Church on dismantling racism in the 1990s. Today, Romero is a qualified administrator for the Intercultural Diversity Inventory and has trained boards on the importance of increasing their level of intercultural competence as a necessary step in facing the challenges of today's world.

Romero is a public speaker, often sharing and preaching across the Mennonite Church USA. He consults with boards, is certified in board governance and received a leadership certification for nonprofit chief executives from Board Source. He currently serves as the Vice President of Operations and Administrator at Hamilton Grove Retirement Community in New Carlisle, IN. He lives in Goshen, IN with his wife Celina and is an active member of Waterford Mennonite Church.

Meet Your Host:

Kim Stezala

CEO of Society for Process Consulting

Kim Stezala, M.S., has devoted more than 25 years to the nonprofit, education, and business sectors in management, volunteer, and founder roles. She is dedicated to educational access, specifically the pipeline to and through college. Combining objective analysis with the power of process consulting, Kim assists scholarship providers, youth agencies, college prep programs, colleges and universities, foundations, and membership associations to improve outcomes and handle complex organizational change. Clients partner with Kim to create programs, develop strengths, measure impact, and share results. This is accomplished through strategic program planning, evaluation and improvement, outcomes monitoring and grant reporting, stakeholder engagement, and student access and success projects. As a result, clients are better equipped to achieve their desired impact and tell their success story.

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