Log in

transforming organizationS through
the power of process consulting.

Log in

PCT 201 - Core Competencies of Process Consulting (February 2024)

  • Thursday, February 08, 2024
  • 9:00 AM
  • Thursday, March 14, 2024
  • 11:00 AM
  • Virtual through Zoom (link to come after registration)


  • This pricing is reserved for members of the DGI Community of Practice. Please email admi[email protected] to get the DGI code.


How can we recognize a person who is excellent at Process Consulting? The quick response is:

  • Listening to the client rather than telling them what to do
  • Helping the client rather than doing so the client doesn’t have to take responsibility
  • Learning beside the client rather than regurgitating information that is already accessible

Listening, Helping and Learning break down into twelve core competencies identified by the Standards and Ethics Committee of the Society for Process Consulting. 

Professional Process Consultants cultivate these core competencies as they serve their clients. Even more,  the understanding and intentional cultivation of these twelve competencies distinguish a person as having completed advanced training and status in the Process Consulting profession.

Anyone who wishes to have a consulting vocation marked by the craft of Process Consultation benefits from this career-transforming curriculum. Anyone who wishes to have better relationships with the consultants with whom they must work will find this well worth their investment. (Side note: registration includes one free year of Society membership! Read more about benefits of membership here.

Course Description
PCT 201 is the definitive course for the core competencies of Process Consulting, providing insight and practical application for Process Consultants and for anyone invested in making a consulting relationship work successfully.
This concentrated, 6-week cohort is scheduled for October 12, 2023  -  November 16, 2023 with sessions taking place from 8 am-10 am CST on Thursdays. 

The course is a student-centered, inquiry-based cooperative learning experience with a group of peers, facilitated by Dawn Graber, Senior Consultant with Design Group International, and Advanced Process Consultant.

At the end of the course, each participant will be equipped to earn the Advanced Process Consultant™ credential based on their completion of the course work and the certification assignment.*

Learning Outcomes 

Lessons 1 and 2 - February 8, Listening Actively and Comprehensively, Listening Conceptually and Contextually

Lessons 3 and 4 - February 15, Listening Architecturally, Listening Adaptively

Lessons 5 and 6 - February 22,  Helping (Client-Centered), Helping (Client-Owned and Inspired

Lessons 7 and 8 - February 29, Helping (Client Specific), Helping (Client Success)

Lessons 9 and 10 - March 7, Learning in Partnership, Learning Toward Wisdom

Lessons 11 and 12 - March 14, Learning to Exchange, Learning Toward Posterity

Each participant will actively engage through discovery, reading, reflection, weekly group and dyad discussions, and brief written assignments. Coursework is managed through the Society Membership portal with conference calls and video conferencing hosted by the course facilitator. This course is delivered weekly across six weeks covering two sessions each week. 

About the Facilitator

Dawn Graber, ACC, APC is a Senior Consultant & Positive Intelligence Coach ® with Design Group International. Her areas of speciality include supporting and resourcing rising women leaders through cohorts and coaching, and targeted organizational curricular design and implementation for leadership and team development. Dawn couples her love of people and passion for helping others with her many years of leadership and learning experience in multicultural settings for the betterment of her clients' success. She is an avid believer in the benefit of "alongside partnership" with clients through the lens of helping, listening, and learning specific to process consulting.

*PCT101 is a prerequisite to be granted the Advanced Credential, but these courses can be completed simultaneously or in reverse order. If you wish to participate in PCT 201 but have not yet completed PCT 101, you will have up to 18 months after completion of PCT 201 to take PCT 101 as well and earn your Advanced Process Consultant certification.

We look forward to seeing you in PCT 201!

Questions about the Society?

Email [email protected]

Subscribe to the Society for Process Consulting Blog!

© 2021 Design Group International | 1-877-771-3330 ext. 2 | [email protected]
Powered by Wild Apricot Membership Software